Etisal Takai is a leading provider of value-added services and software solutions in Afghanistan, offering end-to-end ICT products tailored to diverse industries, including commercial banks, TV channels, government entities, and non-profit organizations. Our strong partnerships with mobile network operators (MNOs) and VAS facilitators across the public and private sectors enable us to deliver comprehensive and innovative solutions.
Our multichannel contact center ensures seamless customer interaction through.
Inbound & Outbound Voice (IVR) • Multimedia & Text Routing • Customer Conversation Management • CRM Development & Integration • Quality Assurance (Voice & Screen Recording) • Monitoring, Reporting & Analytics • Enterprise Feedback Management
